Shipping Policy

Last updated: July 21, 2026

At My Store, we work hard to get your order to you as quickly and safely as possible. Please review our Shipping Policy below for all the details on processing times, delivery options, and more.

1. Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays) after payment is confirmed. You will receive an email notification with tracking information once your order has shipped.

Please note: Orders placed on weekends or public holidays will begin processing on the next business day.

2. Shipping Rates & Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–10 Business Days	Calculated at checkout
Expedited Shipping	2–5 Business Days	Calculated at checkout
Express Shipping	1–2 Business Days	Calculated at checkout
Free Standard Shipping	5–10 Business Days	Free on qualifying orders

Delivery times are estimates and are not guaranteed. Actual delivery may vary due to carrier delays, weather conditions, or other factors beyond our control.

3. Free Shipping

We offer free standard shipping on all orders that meet our qualifying threshold. The current free shipping threshold will be displayed at checkout. Take advantage of this offer by adding more items to your cart!

4. Shipping Destinations

We currently ship to addresses within the United States, including Alaska and Hawaii. At this time, we do not ship to P.O. Boxes or APO/FPO addresses. For international shipping inquiries, please contact us at jobs_beltway.6w@icloud.com.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can also track your order directly on the carrier's website. Please allow up to 24 hours for tracking information to become active after you receive the confirmation email.

6. Lost or Stolen Packages

My Store is not responsible for packages that are lost or stolen after confirmed delivery. If your tracking information shows your package was delivered but you have not received it, please:

Check with neighbors or building management.
Contact the shipping carrier directly with your tracking number.
If the issue remains unresolved, contact us at jobs_beltway.6w@icloud.com and we will do our best to assist you.

7. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery at jobs_beltway.6w@icloud.com with your order number and photos of the damage. We will arrange a replacement or refund as quickly as possible.

8. Multiple Item Orders

As a department store carrying products from various categories, some orders containing multiple items may be shipped in separate packages. You will receive individual tracking numbers for each shipment. There is no additional charge for split shipments.

9. Contact Us

For any shipping-related questions, please reach out to our customer support team:

Email: jobs_beltway.6w@icloud.com
We respond to all inquiries within 1–2 business days.